Retail & FMCG

Li-Ning transformed its B2B group purchase business by implementing SCRM from Neocrm. This integration has streamlined contract and payment processes, boosted repeat purchase rates, and accelerated new opportunity generation—directly supporting Li-Ning’s ambitious 2024 performance-doubling target for its high-value institutional sales channel.

ChaCheer centralized its fragmented VIP customer data, standardized group-purchase and dealer workflows, and enabled seamless cross-department collaboration for 500 users. This transformation has turned privatized customer resources into shared strategic assets, accelerated new opportunity generation, improved repeat business, and significantly boosted operational efficiency.

By using Neocrm’s Sales Cloud, Service Cloud, and Partner Cloud across 200 licenses, Power Root now can tackle the complexities of multi-country, multi-channel beverage distribution. The platform delivers mobile offline capabilities for field teams, unified red/green light performance visualization, streamlined order processing with detailed tracking, and multilingual customer feedback tools with smart auto-translation.