企业简介
企业简介
销售易——融合新型互联网技术的企业级营销服一体化CRM
Neocrm销售易，隶属于北京仁科互动网络技术有限公司，是腾讯控股企业，致力于通过移动、社交、AI、大数据、物联网等新型互联网技术，打造符合数字化时代下企业需求的营销服全场景智能CRM产品，将企业同客户互动的全过程数字化、智能化，帮助企业转型为真正以客户为中心的数字化运营组织，实现业绩的可持续增长。
销售易CRM融合AI能力，支持企业从营销、销售到服务的全流程智能化业务场景，帮助企业连接外部经销商、服务商、产品以及最终用户，构建360°全生命周期的客户关系管理体系。同时，销售易集成海外社交生态，凭借多语言、多地域、多币种的国际化能力以及海外服务器集群，支撑企业的全球化业务需求，帮助企业出海拓展业务。
自创立以来，销售易坚持创新，不断提升产品与服务的专业性及可靠性，连续九年成为唯一入选Gartner销售自动化魔力象限的中国CRM厂商，并且在多项能力指标上超越国际厂商。凭借丰富的行业洞察和大中型客户服务经验，销售易已获得了中化信息、海康威视、柳工国际、锦江酒店、施耐德电气、博世、松下等众多500强企业的青睐，并获得知名风投红杉资本、经纬中国以及腾讯的鼎力支持，已成为数字化时代的企业服务领军品牌。
15
移动互联网
15
Social
15
云
15
大数据
What We Stand For
客户为中心
理解客户、服务客户、成就客户
专业可信赖
正直诚信、专业提升、组织打造
长期有耐心
长线思维、长期价值、坚韧持久
成就奋斗者
成为奋斗者，塑造奋斗者，认可奋斗者
企业文化
使命
助力企业同客户互动全过程数字化智能化，成为真正以客户为中心的组织，实现可持续增长
愿景
成为世界级企业数字化引领者
Honors and Qualifications
2024
- Gartner’s 2024 SFA Magic Quadrant: China’s only CRM vendor selected for the eighth consecutive year
- Internet Weekly – National Typical Case of Empowering New Quality Productivity in Enterprises (Neocrm × ZPMC)
- Selected for the GEI World Unicorn Companies List 2024
- Selected for the Chinese Unicorn Companies List
- Ranked in the Top 100 SaaS Companies 2024, #1 in CRM Industry
2023
- ToB Headlines – Influence Value Ranking: Leading Enterprises
- ToB Headlines – Outstanding Case Study of Digital Transformation (Neocrm × Schneider Electric)
- CCIDnet – Trusted Brand for Digital Services
- CCIDnet – Top Ten Innovative Figures in the Digital Economy – Shi Yanzhe
- CCIDnet – Digital Economy Pioneer – Shi Yanzhe
- Great Wall Strategy Consulting – China Unicorn Companies
- iResearch – Innovation Award foNeor IT Application Innovation Products & Services
- Internet Weekly – Top 100 SaaS Companies
2022
- Gartner’s 2022 SFA Magic Quadrant: China’s only CRM vendor selected for the sixth consecutive year
- EO Intelligence – China SaaS Top 50
- Recognized as Leading Enterprises in the B2B Industry
- Great Wall Strategy Consulting – China Unicorn Companies
2021
- ISO 20000 / ISO 27001 dual international certification
- China Software Network – Low-Code Platform Excellent Application Case Award
- China Software Network – IT Innovation CRM Excellent Enterprise Award
- Titanium Media – Best Enterprise Service Brand
2020
- Top 100 Startup Black Horse – “New Infrastructure” Industry Unicorns
- 36Kr WISE2020 – Enterprise Gold List
- Entrepreneurship Bang – Outstanding CRM Service Provider
2019
- Internet Weekly – Leading Brand in Enterprise Services
- iResearch – Top 50 Chinese Enterprise Cloud Technology Service Providers
- Gartner – aPaaS Recommended Vendor List
2018
- IDC – China Internet+ Industry Innovation Top 100
- IHeima – Recognized as a Chinese Enterprise Service Industry Unicorn
2017
Ernst & Young × Fudan University – China’s Most Promising Companies Award
2016
Metis Award – Mobile CRM Innovation
Honors and Qualifications
2024
- Gartner’s 2024 SFA Magic Quadrant: China’s only CRM vendor selected for the eighth consecutive year
- Internet Weekly – National Typical Case of Empowering New Quality Productivity in Enterprises (NeoCRM × ZPMC)
- Selected for the GEI World Unicorn Companies List 2024
- Selected for the Chinese Unicorn Companies List
- Ranked in the Top 100 SaaS Companies 2024, #1 in CRM Industry
2023
- ToB Headlines – Influence Value Ranking: Leading Enterprises
- ToB Headlines – Outstanding Case Study of Digital Transformation (NeoCRM × Schneider Electric)
- CCIDnet – Trusted Brand for Digital Services
- CCIDnet – Top Ten Innovative Figures in the Digital Economy – Shi Yanzhe
- CCIDnet – Digital Economy Pioneer – Shi Yanzhe
- Great Wall Strategy Consulting – China Unicorn Companies
- iResearch – Innovation Award for IT Application Innovation Products & Services
- Internet Weekly – Top 100 SaaS Companies
2022
- Gartner’s 2022 SFA Magic Quadrant: China’s only CRM vendor selected for the sixth consecutive year
- EO Intelligence – China SaaS Top 50
- Recognized as Leading Enterprises in the B2B Industry
- Great Wall Strategy Consulting – China Unicorn Companies
2021
- ISO 20000 / ISO 27001 dual international certification
- China Software Network – Low-Code Platform Excellent Application Case Award
- China Software Network – IT Innovation CRM Excellent Enterprise Award
- Titanium Media – Best Enterprise Service Brand
2020
- Top 100 Startup Black Horse – “New Infrastructure” Industry Unicorns
- 36Kr WISE2020 – Enterprise Gold List
- Entrepreneurship Bang – Outstanding CRM Service Provider
2019
- Internet Weekly – Leading Brand in Enterprise Services
- iResearch – Top 50 Chinese Enterprise Cloud Technology Service Providers
- Gartner – aPaaS Recommended Vendor List
2018
- IDC – China Internet+ Industry Innovation Top 100
- IHeima – Recognized as a Chinese Enterprise Service Industry Unicorn
2017
Ernst & Young × Fudan University – China’s Most Promising Companies Award
2016
Metis Award – Mobile CRM Innovation
发展历程
时间轴
2025
In March , Neocrm launched NeoAgent, China's first AI CRM, propelling China's CRM into the intelligent era!
2024
In August, Neocrm was included in Gartner’s SFA Magic Quadrant for the eighth consecutive year. It ranked among the top 4 globally in supporting three major business models: B2B, B2C, and channel management. Its mobile and collaborative capabilities, as well as its complex product configuration and pricing (CPQ) capabilities, ranked first globally.
In July, Neocrm was included in the “GEI World Unicorn Companies List 2024”.
In June, Love’s Decibel officially launched its CRM system, marking the first time that CRM capabilities were used for philanthropy, leveraging professional expertise to drive change in the field. In March, Neocrm was deeply integrated with Lark, streamlining the sales process and making business opportunity follow-up more efficient! In February , Neocrm CRM integrated with Outlook was launched in China for the first time, making global business easier.
2023
The Engage2023 Neocrm User Conference, themed “Trust and Innovation: A Harmonious Future,” was held in Shanghai in October , where the brand-new Neocrm user experience platform, “NEOUI,” was officially launched.
In May, the “Digital Customer Space” product was launched to help businesses use mini-programs as a platform to provide one-stop services for the entire customer lifecycle and facilitate efficient business collaboration between businesses and channel partners.
In September, Neocrm was included in Gartner’s SFA Magic Quadrant for the seventh consecutive year, with its capabilities in Complex Product Configuration Quotation (CPQ) and Visual Analytics remaining number one globally.
In September, Neocrm showcased its CRM+AIGC technology achievements for the first time, integrating large-scale model capabilities across five major business scenarios throughout the marketing, sales, and service processes, helping enterprises improve overall efficiency.
2022
In December, Neocrm launched a new customer refinement operations suite (Neo BI, intelligent tagging engine, customer segmentation).
In November, Neocrm launched two new data intelligence capabilities: Intelligent Customer Acquisition and Neo Suggest (Best Next Action).
In October, Neocrm launched new service mini-programs and channel mini-programs.
In September, Neocrm was included in Gartner’s SFA Magic Quadrant for the sixth consecutive year, with its Complex Product Configuration Quotation (CPQ) and Visual Analytics capabilities ranking first globally.
2021
In September , Neocrm announced that it had secured a new round of financing of US$70 million.
In July, Neocrm was included in Gartner’s Magic Quadrant for Global SFA for the fifth consecutive year, and its mobile capabilities jumped to second place globally.
In April, Neocrm updated its corporate slogan to “Empowering Businesses with a Customer-Centric Approach.”
2020
In July, Neocrm was included in Gartner’s Magic Quadrant for Global SFA for the fourth consecutive year, surpassing international vendors in multiple capability metrics and becoming one of the CRM vendors with the highest revenue growth rate in this quadrant globally in 2019.
In July , the third season of “Sales Manifesto” aired, offering an innovative breakdown of CRM, a professional sales management tool, from theory to practical tools, making it a unique “CRM encyclopedia” in China.
In March, Neocrm launched a CRM “Fighting the Epidemic” edition to help customers remotely monitor business progress and efficiently achieve sales growth during the pandemic.
2019
In December, Neocrm became the first CRM vendor to integrate Tencent Meeting, enhancing enterprises’ refined sales management by combining different online business scenarios.
In October, Tencent launched the “Sailing Plan” for its SaaS ecosystem, and Neocrm became a member of the Tencent Cloud SaaS Ecosystem Alliance and was selected as one of the first SaaS Premium Partners.
In September , Neocrm held its third annual user conference, Engage 2019, in Beijing, themed “Customer Digitalization under Industrial Internet.” At the conference, Neocrm announced a $120 million Series E funding round exclusively from Tencent and jointly launched a “Customer Digitalization Platform” with Tencent to empower enterprises to connect with their customers.
Being included in Gartner’s 2019 aPaaS Recommended Vendor List in April signifies that Neocrm’s PaaS platform has met top international industry certification standards.
2018
In July , a marketing cloud was launched to help businesses improve lead quality and conversion rates through marketing automation.
In March, Neocrm secured RMB 100 million in Series D+ funding from Tencent.
In January , an intelligent analytics cloud was launched to help businesses make smarter decisions and drive business growth.
2017
In July, Neocrm was the only Chinese CRM company to be included in Gartner’s 2017 Magic Quadrant for Global Sales Automation.
In July, the second season of “Sales Insights” was launched, bringing together numerous leading sales management experts to discuss management science and best practices in the new economic landscape.
In May, Neocrm, with its mission of “reshaping the connection between enterprises and customers and achieving high-quality customer relationships,” launched three new products based on its PaaS platform: Partner Cloud, Customer Service Cloud, and Field Cloud. Together with Sales Cloud, these products help enterprises achieve internal and external connections between sales, customers, services, and products.
In January , Neocrm completed a RMB 280 million Series D funding round led by Tencent, and simultaneously released five industry solutions based on its PaaS platform, covering education, wealth management, home improvement, media, and healthcare.
2016
In April, Neocrm China secured over 100 million RMB in Series C+ funding led by Matrix Partners China and launched its SFA flagship version and PaaS platform.
2015
In March, Neocrm China secured $15 million in Series C funding led by Matrix Partners China, with Sequoia Capital also participating.
2014
In November, Neocrm launched its enterprise version to support the complex business operations of large corporations.
In July, Neocrm received Series B funding from Sequoia Capital.
2013
In July, Neocrm received angel investment from Cloud Angel Fund.
In March , Neocrm officially launched its mobile app, creating a new generation of mobile CRM.
2012
Neocrm internal beta version launched in May.
2011
2025
2025
8月销售易CRM连续九年入选Gartner SFA全球魔力象限，AI能力获国际权威认可!
3月销售易发布中国首款 AI CRM——NeoAgent，推动中国CRM进入智能时代!
2024
2024
9月主题为“智生新机 盈造未来”的Engage2024销售易用户大会在上海举办，推出了COP智能客户经营平台和制造、软件互联网、汽车、消费品4大行业云，重磅发布了代表中国CRM与AI融合最高技术水平的智能化平台NeoAI
8月销售易连续8年入选Gartner SFA全球魔力象限，支撑B2B、B2C及渠道管理这三大业务模式居全球Top4，移动化、协同化能力、复杂产品配置报价(CPQ)全球第一
7月销售易入选“GEI世界独角兽企业名单2024”榜单
6月爱的分贝正式上线CRM系统，第一次实现了用CRM能力来做公益，以专业优势推动公益变革
3月销售易CRM深度集成飞书，打通销售流程，商机跟进更高效
2月销售易CRM集成Outlook国内首发，让全球业务更轻松
2023
2023
12月销售易发布CRM一键迁移解决方案
10月主题为“‘信·新’相融 盈未来”的Engage2023销售易用户大会在上海举办，并重磅发布了全新销售易用户体验平台“NEOUI”
5月推出“数字客户空间”产品，帮助企业以小程序为载体，实现客户全生命周期旅程的一站式服务，以及企业与渠道伙伴的高效业务协同
9月销售易CRM连续七年入选Gartner SFA全球魔力象限，复杂产品配置报价（CPQ）和可视化分析两大能力依然跃居全球第一
9月销售易首次对外展示了CRM+AIGC的技术成果，将大模型能力贯穿营销、销售、服务全流程中的5大业务场景，助力企业全面提效
2022
2022
12月销售易被评为《2022中国独角兽企业》
12月销售易CRM 上新客户精细化运营套件（Neo BI 、智能标签引擎、客户分层
11月销售易CRM 上新智能获客、Neo Suggest（下一步最佳行动）两大数据智能能力
10月销售易CRM 上新服务小程序、渠道小程序
9月销售易CRM连续6年入选Gartner SFA全球魔力象限，复杂产品配置报价（CPQ）和可视化分析两大能力跃居全球第一
2021
2021
9月销售易发布三大消费领域（B2C）新产品：易店、销售易SCRM、电商云
9月销售易宣布获得7000万美金新一轮融资
7月销售易CRM连续五年入选Gartner全球SFA魔力象限，且移动端能力跃居全球第二
4月销售易更新企业Slogan为“赋能企业以客户为中心“
2020
2020
11月主题为“焕然易新”的销售易Engage 2020品牌战略发布会在京举办，会上销售易推出双中台型CRM及面向to C行业的消费者洞察体验套件，并发布了全新品牌标识“Neocrm 销售易”与官方吉祥物Neo
7月销售易CRM连续四年入选Gartner全球SFA魔力象限，多项能力指标超越国际厂商，并成为2019年度本象限内全球营收增长率最高的CRM厂商之一
7月《销售彦论》第三季播出，从理论落地工具，创新性解构销售管理专业工具CRM，成为国内独档“CRM百科全书”
3月销售易推出CRM战疫版，疫情期间助力客户远程掌握业务进展，高效实现业绩增长
2019
2019
12月销售易联合企业微信发布汽车、教育、家装家居三大行业解决方案，打造企业客户连接器
12月销售易成为首家集成腾讯会议的CRM厂商，结合不同的线上业务场景，提升企业的精细化销售管理
10月腾讯发布SaaS生态“千帆计划”，销售易成为腾讯云SaaS生态联盟成员，并作为首批成员入选SaaS臻选合作伙伴
9月主题为“产业互联下的客户数字化”的销售易第三届用户大会Engage 2019在京召开，会上销售易公布了来自腾讯独家的1.2亿美元E轮融资，并联合腾讯推出了赋能企业连接客户的“客户数字化平台”
4月入选Gartner 2019 aPaaS推荐供应商名单，代表着销售易PaaS平台已经符合国际顶级行业认证标准
2018
2018
9月主题为“客户为本”的销售易第二届用户大会Engage 2018召开，销售易提出CT（Customer Technology）时代的来临，并在会上发布了Engage suite 产品应用套件
7月发布营销云，助力企业通过营销自动化，提升线索质量与转化率
3月销售易获得来自腾讯投资的D+轮1亿元人民币融资
1月发布智能分析云，助力企业更聪明地决策，推动业务增长
2017
2017
9月销售易首届用户大会Engage 2017召开，来自全国的销售易用户、合作伙伴、SaaS同仁及媒体、分析师等2000余人参与。会上销售易提出CRM智能中的ABCD理论，并基于此发布了智能产品
7月销售易作为唯一一家中国CRM企业，入选Gartner 2017年全球销售自动化魔力象限
7月《销售彦论》第二季上线，众多行业内的销售管理大咖嘉宾齐聚，探讨新经济形态下的管理科学与最佳实践经验
5月销售易以“重塑企业与客户的连接，成就优质客户关系”为使命，发布了基于 PaaS 平台的伙伴云、客服云及现场云三款新品，与销售云一起帮助企业实现销售、客户、服务及产品的内外连接
1月销售易完成了腾讯领投的 D 轮2.8亿元融资，同时发布了基于 PaaS 平台的教育、财富理财、家装、传媒、医疗等五个行业解决方案
2016
2016
7月销售易发布旗舰版及PaaS平台，满足大型企业集团的复杂需求和个性化服务，正式迈入PaaS时代
4月销售易获得经纬中国领投的过亿C＋轮融资，并发布销售易SFA旗舰版和PaaS平台
2015
2015
6月销售易3.0版本正式发布，采用用户熟悉的“微信式”交互设计，一改企业级软件的复杂繁琐，提供顺畅的使用体验，兼顾专业性与易用性
3月销售易获得经纬中国领投、红杉资本跟投的1500万美元C轮融资
2014
2014
12月创始人兼CEO史彦泽携手爱奇艺，推出备受关注的CEO脱口秀《销售彦论》
11月销售易CRM推出企业版，支撑大型集团的复杂业务
7月销售易获得了来自红杉资本的B轮投资
2013
2013
11月销售易获得红杉资本A轮千万级投资，成为国内首个获得顶级风投青睐的移动CRM品牌
7月销售易获得云天使基金的天使投资
3月销售易正式推出移动端APP，打造新一代移动CRM
2012
2012
9月销售易CRM 1.0版本正式上线
5月销售易CRM内部测试版上线
2011
2011
7月18日仁科互动公司成立