Healthcare & Life Sciences

BGI unified its global sales, service, and partner operations across multiple business lines and 100+ countries by partnering with Neocrm. The platform delivers a complete Customer 360 view, automated Lead-to-Cash workflows, intelligent market activity management, streamlined contract and payment processes, and seamless integration with SAP and other core systems.

With Neocrm, STERIS created a fully integrated Sales Cloud, Field Service Cloud, and Partner Cloud platform serving 220 users across sales representatives, after-sales engineers, operations, management, and channel distributors.

Pharmaniaga modernized its sales, marketing, and service processes across 165+ users by migrating to a stable Neocrm cloud platform with seamless ERP, CTI integration, and real-time dashboards. The solution delivers a greater operational stability, data visibility, and efficiency for Malaysia’s leading pharmaceutical distributor serving public and private healthcare providers.