{"id":8708,"date":"2026-04-08T12:50:56","date_gmt":"2026-04-08T04:50:56","guid":{"rendered":"http:\/\/43.154.112.44\/?post_type=customer_stories&p=8708"},"modified":"2026-05-15T16:26:42","modified_gmt":"2026-05-15T08:26:42","slug":"michelin-channel-sales-productivity-neocrm-neoai-agent","status":"publish","type":"customer_stories","link":"http:\/\/43.154.112.44\/en\/customer-success-stories\/michelin-channel-sales-productivity-neocrm-neoai-agent\/","title":{"rendered":"Michelin Accelerated Channel Sales Productivity and Visit Quality with Neocrm NeoAI Agent"},"content":{"rendered":"\n
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Edward Wang<\/span>Digital Transformation Director at Michelin<\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n\n\n\n

With tens of thousands of dealers and over 1,700 TyrePlus stores, managing this vast network efficiently is the core challenge driving our urgent digital transformation. Partnering with a deeply insightful local SaaS provider has been critical for building the resilience and agility we need.<\/em><\/p>\n\n\n\n

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Company Profile<\/h2>\n\n\n\n

Founded in 1889, Michelin is the world\u2019s largest tire manufacturer with over 129,000 employees, 83 production sites across 26 countries, and a commercial presence in 177 countries. Michelin serves every segment of mobility \u2014 from passenger vehicles and commercial trucks to aviation, agriculture, and mining. Beyond tires, the company is also renowned for the Michelin Guide and its commitment to sustainable mobility innovation.<\/p>\n\n\n\n

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Industry<\/p>\n\n\n\n

Manufacturing<\/p>\n<\/div>\n\n\n\n

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Company Size<\/p>\n\n\n\n

>129k<\/p>\n<\/div>\n\n\n\n

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HQ Location<\/p>\n\n\n\n

France<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n